One of the most important services we offer is the ready availability of qualified, experienced individuals to assist you. Our staff stands ready to provide personal, directed, and prompt replies to your inquiries at (440) 572-2277, fax: (440) 572-2278, and the e-mail addresses listed below.
Robert R. Cavano (1923 – 2011)
Bob joined The L.A. Lux Company in 1951, founded Scranton Associates, Inc. in 1989, and has published many articles on phosphonates, volatile amines, polymers, and oxygen scavengers, including the AWT Raw Materials Specification Manual. He was designated the Water Technologist of the Year by the AWT in 1992.
Lee Cavano — President, Extension 12, e-mail: lcavano@scrantonassociates.com
Lee joined Lux in 1982, and Scranton in 1994. He performs general management functions, with special attention to regulatory compliance, label design, SDS preparation, and packaging and shipping rules. Call Lee for price quotations, to discuss our manufacturing capabilities, and many other things.
Jill Cavano — Vice President, Extension 15, e-mail: jbihn@scrantonassociates.com
Jill joined Scranton in 2005. She performs general management functions, schedules production and does purchasing. Call Jill to check on the progress of an order, or to discuss our manufacturing capabilities.
Matthew Pecnik — Extension 11, e-mail: mpecnik@scrantonassociates.com
Matthew joined Scranton in 2018. Call Matthew to be sure your order has been received and is being processed.
Pam Buchanan — Extension 14, e-mail: lmirsalimi@scrantonassociates.com
Pam joined Scranton in 2021. She performs all bookkeeping functions. Call Pam to check on an unpaid invoice or to say that your check is in the mail.
Patti Tiedjen — Extension 16, e-mail: ptiedjen@scrantonassociates.com
Patti joined Scranton in 1999. She receives orders and prepares shipping papers and labels. To place an order by e-mail, use orders@scrantonassociates.com. Call Patti for address changes, reports of delivery delays and freight rates.
Bob joined The L.A. Lux Company in 1951, founded Scranton Associates, Inc. in 1989, and has published many articles on phosphonates, volatile amines, polymers, and oxygen scavengers, including the AWT Raw Materials Specification Manual. He was designated the Water Technologist of the Year by the AWT in 1992.
Lee Cavano — President, Extension 12, e-mail: lcavano@scrantonassociates.com
Lee joined Lux in 1982, and Scranton in 1994. He performs general management functions, with special attention to regulatory compliance, label design, SDS preparation, and packaging and shipping rules. Call Lee for price quotations, to discuss our manufacturing capabilities, and many other things.
Jill Cavano — Vice President, Extension 15, e-mail: jbihn@scrantonassociates.com
Jill joined Scranton in 2005. She performs general management functions, schedules production and does purchasing. Call Jill to check on the progress of an order, or to discuss our manufacturing capabilities.
Matthew Pecnik — Extension 11, e-mail: mpecnik@scrantonassociates.com
Matthew joined Scranton in 2018. Call Matthew to be sure your order has been received and is being processed.
Pam Buchanan — Extension 14, e-mail: lmirsalimi@scrantonassociates.com
Pam joined Scranton in 2021. She performs all bookkeeping functions. Call Pam to check on an unpaid invoice or to say that your check is in the mail.
Patti Tiedjen — Extension 16, e-mail: ptiedjen@scrantonassociates.com
Patti joined Scranton in 1999. She receives orders and prepares shipping papers and labels. To place an order by e-mail, use orders@scrantonassociates.com. Call Patti for address changes, reports of delivery delays and freight rates.
Contact Us
Our manufacturing crew is experienced, fully trained and well supervised. All of our production employees are experienced in chemical handling. Regular training sessions are held to ensure that they are up to date on OSHA, EPA, and DOT requirements. Please don’t contact them directly, since they are usually working.
